The fine print
Cancellation Policy
Last updated 2026. Plain English where we can manage it.
Plans change, we get it. Here's how rescheduling and cancelling works with Vic Cameleers.
Rescheduling
Need to move your date? Call us on 0481 950 085 as early as you can. We'll always do our best to find you a new time that works.
Cancelling
If you need to cancel a booked move, call us as soon as possible. The more notice you can give us, the more likely we can fill that slot and avoid any cancellation cost.
Late cancellations and no-shows
We hold a truck and crew for your booking, so cancelling with very little notice, or not being available when we arrive, has a real cost to us. We'll always talk this through with you directly rather than surprise you with a fee.
Questions
If anything here is unclear, just ask. Call 0481 950 085 or use our contact form.